For some time now, I’ve encouraged lawyers to leverage process improvement and project management to improve legal-service delivery. After I joined Michigan State University College of Law two years ago, I began to explore how applying these disciplines to career development could help us achieve our goals. Two years later, we have seen a 13.64% improvement in law graduate placement into “gold standard” jobs–full-time, long-term, bar-passage required or JD-advantage jobs.
I would not suggest that “lean thinking” deserves full credit for this improvement. First and foremost, I had the pleasure of working with a great career development team. We also engaged with and received great support from the dean, faculty, staff, board of trustees, alumni, and others. But “lean thinking” played an important role in our transformation of career services. At a minimum, it provided a framework and disciplined approach to improving our delivery of services and building a lean, “continuous improvement” culture.
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